Rupam Chakraborty

Systems Engineer

Kolkata, IN.

About

Highly accomplished Systems Engineer with 4+ years at Tata Consultancy Services, specializing in GE Smallworld GIS web solutions, system engineering, and scalable application development. Proven leader in delivering impactful projects, driving 20% customer growth and achieving 75% reduction in manual efforts. Adept in JavaScript, Node.js, PostgreSQL, Docker, and Kubernetes, with a strong foundation in client engagement, problem-solving, and strategic consulting. Seeking to transition into a Senior Consultant role to leverage technical expertise and client-facing experience for operational excellence and strategic business impact.

Work

Tata Consultancy Services (TCS)

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Systems Engineer

Kolkata, West Bengal, India

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Summary

Led the development and deployment of GE Smallworld GIS web solutions and scalable applications, driving significant business growth and operational efficiency for clients.

Highlights

Delivered custom GIS web application solutions for Tata Power Odisha, directly contributing to a **20% increase in business growth** by aligning technical solutions with specific customer business requirements.

Developed an Admin Service Tool that **reduced manual data rollforwarding efforts by 75%**, significantly improving operational efficiency and resource allocation.

Achieved and maintained a **Customer Satisfaction Score (CSS) of 95%+** through proactive client engagement, comprehensive tool demos, and responsive feedback sessions.

Ensured error-free delivery of custom EO-Web Applications and GUI, maintaining compatibility with GE Smallworld Applications and adhering to prescribed SLAs.

Documented end-to-end deployment workflows and provided technical handholding to customers, facilitating seamless adoption and operational continuity.

Provided technical training and knowledge transfer (KTs) to junior team members, enhancing their project readiness and overall team capability.

Tata Consultancy Services (TCS)

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Assistant Systems Engineer

Kolkata, West Bengal, India

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Summary

Architected and implemented high-availability infrastructure solutions and integrated GIS systems to enhance data validation and system reliability.

Highlights

Spearheaded deployment scaling by configuring a **Multimaster HA Cluster**, ensuring continuous uptime and redundancy for critical systems.

Led the deployment of **GIS Adapter (GISA)** integrated with ADMS, enabling real-time spatial data validation and improving data accuracy.

Automated key processes to proactively minimize system downtime and enhance overall reliability and performance.

Served as **Crisis Management Lead**, developing and executing comprehensive contingency plans to ensure business continuity during critical incidents.

Tata Consultancy Services (TCS)

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Assistant Systems Engineer Trainee

Kolkata, West Bengal, India

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Summary

Developed innovative web-based solutions and contributed to project execution strategies while enhancing core web development skills.

Highlights

Led a team of five in the successful development of a waste management solution, earning the prestigious **Xcelerate Warrior Award**.

Strengthened foundational web development skills in **JavaScript, HTML, and CSS** through dedicated certification and practical application.

Contributed valuable technical insights during weekly reviews with senior engineers, actively enhancing project execution strategies and outcomes.

Education

Kalinga University

Bhubaneswar, Odisha, India
Bachelor of Technology (B. Tech) Technology Grade: 8.0

Patha Bhavan HS School

Kolkata, West Bengal, India
High School Science Grade: 77%

South Point HS School

Kolkata, West Bengal, India
High School General Grade: 87%

Awards

Applause Award

Tata Consultancy Services

Awarded for outstanding performance in the GIS unit.

Applause Team Award

Tata Consultancy Services

Recognized for effective cross-collaboration within project teams.

Service & Commitment Award

Tata Consultancy Services

Acknowledged for 3+ years of dedicated service and commitment.

Elevate Wings Award

Tata Consultancy Services

Achieved for excellence in TCS internal examinations.

2nd Runner-Up at Inter-School Robotics Championship

Inter-School Robotics Championship

Secured second runner-up position leading a robotics team.

Xcelerate Warrior Award

Tata Consultancy Services

Awarded for leading the development of an innovative waste management solution.

Languages

English

Hindi

Bengali

Certificates

Digital Business Analysis

N/A

Java

N/A

Python

N/A

PLC Developer

MSME Tool Room, Dum Dum

Junior Field Engineer

CESC BBGS

Skills

Programming & Web Development

JavaScript, HTML, CSS, Node.js (Express).

Databases & Infrastructure

PostgreSQL, Docker, Kubernetes, High Availability (HA) Clusters.

GIS & Spatial Systems

GIS Web Applications, GIS Adapter (GISA), ADMS Integration, GE Smallworld GIS.

Consulting & Professional Strengths

Client Engagement, Task Management, Process Automation, Crisis Management, Problem-Solving, Analytical Thinking, Stakeholder Management, Risk Mitigation, Strategic Consulting Mindset.